BCFXL / BCRXL won’t move the Ring Focus Box

First, the BCF2000 has 5 emulation modes for other protocols such as Mackie Control. 

To select the right one, one needs to switch off the device, hold the first button from the top left row and while holding it switch on the device again to initiate the B-Control mode 

https://kb.musictribe.com/musickb/view/article/behringer/en_US/BCONTROL-How-Do-I-Use-Emulation-Modes-On-My-BCF2000),

The trick is to have everything installed as described in the manual first. Then, while the device is connected, switched on and in the right mode, to open Ableton.
 

IMPORTANT! If the device is not on the right mode it might not load the script correctly and have to re-select the right mode and eventually re-open Ableton. That is because the remote script has to replace or install a custom preset on the device which doesn’t initiate unless B-Control Mode is selected. 

If the above content doesn’t answer your pre-sales query then please use the contact option in the main menu on the left.

If however your looking for support on your existing purchase please head over to your account and submit a support ticket from there to prioritise your response time.

If you fill in the form below we'll do our best to get back to you in a timely manner!

Contact Form Demo (#3) (#4)

IF YOU ARE CURRENTLY STUDYING OR TEACHING IN THE FIELD OF MUSIC AT A HIGHER EDUCATION INSTITUTION, PLEASE COMPLETE THE FORM BELOW TO REQUEST YOUR DISCOUNT CODE VIA EMAIL

 Please enter a valid student or teacher email to be used for your purchases with the same URL as the website of the institution below

As an existing customer please log into your account with the link below, you'll find our knowledge base which may answer your question and the option to submit a support ticket...

MY ACCOUNT - SUPPORT

Special Offer

10% DISCOUNT

on your first order When you Sign up to our Mailing List*

*Not applicable to products on sale, cannot be combined with any other offers