What happens with product updates?

We always email out from the website when a new update is available to download, this is of course is limited to anyone who has consented to recieve emails from us. We have a specific “Product Updates” list that you can remain subscribed to whilst opting out of any other communications.

Your preferences for the lists you are subscribed to can be managed from the “My Account” area of the website. 

We also have a changeling shown on each product page that you’ll find in the right hand column where applicable, if in doubt download the version from your account as we only ever host the latest versions on our server.

For complete coverage though, jump over to Facebook and make sure you get updates from the Isotonik Studios page, it’s easy: 

  • Go to the Isotonik Studios Facebook page – and like it, 
  • then hover your cursor over where it says “Liked”, then where it says “In Your News Feed”, click the little pencil to edit how that page’s posts show up in your feed 
  • select “See First”, then click done!  

We do have a Twitter account as well @IsotonikStudios and also Instagram, to be honest we share the same content generally around all of the social channels so follow the lot and don’t miss any of our random ramblings…

If the above content doesn’t answer your pre-sales query then please use the contact option in the main menu on the left.

If however your looking for support on your existing purchase please head over to your account and submit a support ticket from there to prioritise your response time.

If you fill in the form below we'll do our best to get back to you in a timely manner!

Contact Form Demo (#3) (#4)

IF YOU ARE CURRENTLY STUDYING OR TEACHING IN THE FIELD OF MUSIC AT A HIGHER EDUCATION INSTITUTION, PLEASE COMPLETE THE FORM BELOW TO REQUEST YOUR DISCOUNT CODE VIA EMAIL

 Please enter a valid student or teacher email to be used for your purchases with the same URL as the website of the institution below

As an existing customer please log into your account with the link below, you'll find our knowledge base which may answer your question and the option to submit a support ticket...

MY ACCOUNT - SUPPORT

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