TERMS & CONDITIONS

The License Agreement below is applicable to all forms of content available from Isotonik Studios.

License agreement:

This is a legal agreement between you, the end user (USER), and Isotonik Studios LTD.

The enclosed software program (the SOFTWARE) is licensed by Isotonik Studios LTD for use only on the terms set forth herein. Please read this license agreement. Installing the program indicates that you accept these terms.

Grant of License:

Isotonik Studios LTD grants to you the right to use the enclosed SOFTWARE on your computers.

Copyright:

The SOFTWARE is owned by Isotonik Studios LTD and is protected by UK copyright laws and international treaty provisions. You are not allowed to distribute or modify the SOFTWARE without written permission.

Privacy:

Isotonik Studios LTD assures to process only data which is technically necessary or which is intellectual belonging of Isotonik Studios LTD. This software will only read, write or modify files which are property of Isotonik Studios LTD or which are technically necessary to grant a proper operation of the software.
Isotonik Studios LTD will not send, submit, distribute or sell any personal data from the user.

3rd party products:

The user is not allowed to publish or sell commercial 3rd party products which are based on this product without written permission from Isotonik Studios LTD.

Transferring:

You are not permitted to transfer the license or products purchased from Isotonik Studios LTD to a third party.

Acceptance of this license agreement:

By downloading and/or installing this SOFTWARE, the USER agrees to the terms of this LICENSE.

Disclaimer of warranty and liability:

THE SOFTWARE AND THE ACCOMPANYING FILES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Isotonik Studios LTD DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Isotonik Studios LTD BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE.

Isotonik Studios LTD CAN NOT BE HELD LIABLE FOR DAMAGE OR LOSS OF YOUR HARDWARE, MUSIC EQUIPMENT, DATA, SOFTWARE OR HEALTH. YOU USE THIS SOFTWARE ON YOUR OWN RISK.

Support & Product Availability

Each purchase qualifies for twelve months support as standard, extended support is at the discretion of Isotonik Studios Ltd.

Downloads will be possible for as long as the files are available on our server. On the rare occasion that a product is to be archived we will write to you via email giving a minimum of one months notice to enable you to download and retain a copy for future use.

Digital Sales

Due to their nature all Digital Sales are final unless otherwise stated.

Refund / Return / Credit Policy

Isotonik Studios Ltd will refund or credit your account with your full purchase price providing one (or more) of these conditions are met (conditions marked with an asterisk (*) are required in all cases):

For downloaded content:

  • Your bank / Paypal account was illegally charged (fraud)
  • You provide a reasonable explanation why the refund / credit needs to be made.
  • The zip file has not been downloaded. *

All refunds are at the discretion of Isotonik Studios

Refund Eligibility

A refund is eligible for 60 days from the date of purchase (found in your Order Confirmation Email).

Please be sure to make informed purchases. Each product is clearly labelled with what it contains and what software it requires, not having MaxforLive installed or meeting the stated minimum system requirements for a product are not valid reasons to request a refund.

IMPORTANT INFO

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If you've got a question on a particular product completing the form below whilst on the product page in question will automatically notify the developer to respond when they're available.
As an exisiting customer please use the Support Request form from within your Account as we will then be able to validate your purchase automatically.

For support as an existing customer please use the Support Request section within your account page, this will enable us to validate your purchase automatically and assign the request to the relevant developer to respond when they're available.