Having trouble receiving or applying a discount code at Isotonik Studios? There are a few common snags in the discount flow, and each one has a straightforward fix. Here’s how to get your code working.

Solution

1. Discount email link not applying the code at checkout

If you clicked a link in a promotional email and landed on the product page at full price, the automatic discount may not have applied correctly. First, check the email for a visible coupon code and enter it manually in the coupon/promo code field at checkout. If no code is shown in the email, get in touch with us and we’ll provide the code directly so you don’t miss out.

2. Review reward coupon never received

If you left a review for a product and were promised a discount code that never arrived, please allow up to 48 hours for delivery. Make sure to check your spam or junk folder, as reward emails can sometimes be filtered. If the code still hasn’t shown up after 48 hours, contact our support team with the name of the product you reviewed and the email address you used, and we’ll issue the code to you manually.

Still need help?

If none of the steps above resolve your issue, our support team is happy to step in. Reach out via our contact form at isotonikstudios.com/contact-us/ and we’ll get your discount sorted as quickly as possible.