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Our Products are generally provided as Zip file downloads which in all cases will need to be extracted and saved to your hard drive prior to installation. Details on the different file type provided and what to do with them are below.
.alp Files – These are Ableton Live Packs and will install directly into the Packs Section of the browser of Ableton Live. When you double click on them you will see a pop up window asking you to confirm that installation is ok as the files are described as “Legacy”. This is fine and you are ok to proceed, the packs are created using the format for an earlier version of Live and so remain compatible with the current version.
.amxd files – These are individual MaxforLive Devices and can be stored anywhere on your hard drive. We’d advise creating a folder for them and then adding that folder as a location within the Places section of Lives Browser.
Control Surface Scripts – Please refer to the individual User Guides provided with your download, an abridged version of the installation will be shown further down this page.
ClyphX Pro – Please refer directly to the manual and installation video for this specific product.
Novation Circuit Packs – These are provided as individual Sysex Files and as a complete bank file. All are to be installed using a version of the Circuit Editor and not via Novations Components back up utility.
For support as an existing customer please use the Support Request section within your account page, this will enable us to validate your purchase automatically and assign the request to the relevant developer to respond when they're available.
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