Deactivated / Archived Account

Since the changes to GDPR in Europe any account that has been inactive for more than 18 months is automatically set to be archived.

This prevents any un-requested emails being sent automatically from the system

We retain all the details of your purchases however so if you’d like us to reactivate your account please let us know the  username/email you used when purchasing by completing the contact form, it’s also helpful to provide us with any order numbers that should be associated with your account.

If the above content doesn’t answer your pre-sales query then please use the contact option in the main menu on the left.

If however your looking for support on your existing purchase please head over to your account and submit a support ticket from there to prioritise your response time.

If you fill in the form below we'll do our best to get back to you in a timely manner!

Contact Form Demo (#3) (#4)

IF YOU ARE CURRENTLY STUDYING OR TEACHING IN THE FIELD OF MUSIC AT A HIGHER EDUCATION INSTITUTION, PLEASE COMPLETE THE FORM BELOW TO REQUEST YOUR DISCOUNT CODE VIA EMAIL

 Please enter a valid student or teacher email to be used for your purchases with the same URL as the website of the institution below

As an existing customer please log into your account with the link below, you'll find our knowledge base which may answer your question and the option to submit a support ticket...

MY ACCOUNT - SUPPORT